How do I purchase hashrate and pay for it?
To order mining power in our system you need to add "Tokens" via the mobile application. Launch App "Coinface" Go to Tokens screen an...
Sat, 17 Mar, 2018 at 8:56 AM
Can I get a refund? / Contract cancellations, etc…
No refunds are accepted as stated in the contract.
Thu, 9 Aug, 2018 at 8:54 AM
Can I switch my contract to a different product?
Unfortunately, it is not possible to switch contracts because mining machines have already been associated to it and the mining has started.
Thu, 9 Aug, 2018 at 8:56 AM
Maintenance and electricity fees (MEF)
The mining process requires energy consumption and human resources for the maintenance. In order to cover these fees all users are issued with maintenance a...
Mon, 9 Apr, 2018 at 2:42 PM
Why has my purchase order expired?
We only allow 12 hours for the payment in cryptocurrencies to reach our wallet. After this period, the order will expire. Please try again or contact our cus...
Thu, 9 Aug, 2018 at 8:58 AM