In order to send/transfer funds from your account balance to your wallet, you need to make a withdrawal

You can create 1 withdrawal per currency every 24 hours. 

Processing a withdrawal request can take up to 48 hours.


In order to do so, you will need to follow these steps:

  1. Go to your App and select "Dashboard";
  2. Find and click the "Withdraw" button in top right corner;
  3. Choose the amount to be transferred and click "Withdraw";
  4. Go to your email inbox (the one connected to your Coinface account) and get confirmation code in the withdrawal confirmation letter from the system.

Generally, you can withdraw any amount (up to your total balance) from your Coinface account. However, there are several rules you need to keep in mind:


1. Each withdrawal is a subject to a transaction fee, which is paid to the blockchain for transaction processing and confirmation. Currently, the following withdrawal minimums are present:

  • minimal BTC withdrawal amount is 10$ and include only commission fees (paid to blockchain network);
  • minimal BCH withdrawal amount is 10$ and include only commission fees (paid to blockchain network);
  • minimal DOGE withdrawal amount is 10$ and include only commission fees (paid to blockchain network);
  • minimal ETH withdrawal amount is 10$ and include only commission fees (paid to blockchain network);
  • minimal LTC withdrawal amount is 10$ and include only commission fees (paid to blockchain network);
  • minimal DASH withdrawal amount is 10$ and include only commission fees (paid to blockchain network);

2. Each withdrawal must be requested and confirmed by the user on an individual basis. 

Automatic withdrawal function without the direct involvement of the user is not provided by the system. 

In order to confirm a withdrawal, please find an email from [email protected] in your email inbox.

Email can be sent to the spam folder.